How to use a Gift Card

How to use a Gift Card

If you have received a Visitmodena Gift Card, you will find instructions on how to use it on this page. The Gift Card is a voucher that you can use to purchase and pay for one or more Experiences published on our site until the value is exhausted. "Experiences" are tours, guided visits, tourist packages, individual tourist services in Modena and its province and you will find them all listed on visitmodena.it/en/experiences

1) Take note of the gift card code you received

Come usare una Gift card

2) Go to visitmodena.it/en/experiences and choose the Experience you want to book. Enter the number of tickets. The total amount due will appear. Click "Add to Cart.

Come usare una Gift card

3) Click on "Apply discount or gift codes"

Come usare una Gift card

4) Enter the code indicated in the Visitmodena gift card you received.

Come usare una Gift card

The cart with the amount due will be decreased by the value contained in the gift card. If the amount of the gift card is not sufficient to cover the entire value of the cart, you can integrate the missing value by paying by credit card and continuing with the check out. However, if with this purchase you do not exhaust the value of the Gift card (for example you have a gift card of € 50 but you have booked an Experience that costs only € 20) you will need to contact us at info@visitmodena.it, indicating the code of your gift card and the cart number indicated in the booking confirmation) to receive a new code with the remaining value of the gift card.

Warning: keep the code of your gift card carefully. If you should lose it or have it stolen, contact us immediately (info@visitmodena.it, tel. 0592032660) so that we can cancel it and send you a new code. However, if the code has already been used, we will unfortunately not be able to generate a new one.

All Experiences that can be booked online on this site can be purchased with the Gift card.

Some activities are scheduled on certain dates, others can be purchased in the form of a voucher to be used according to the methods indicated in the description sheet.

For any information or support request, you can contact us at tel. 0592032660 (every day from 9.00 am to 6.00 pm, Sunday and holidays from 9.30 am) or write to info@visitmodena.it.

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